I’m often asked how I come up with a topic for my writing, followed by how I narrow down the possibilities. I have to admit, sometimes it’s just a random thought that pops into my head. Other times I draw on an experience. I’ve also learned a few techniques along the way to draw outContinue reading “Narrow it down!”
Tag Archives: communications
Trust me, he said
Every experience someone has with your brand contributes to the perception they form about your brand. If you want these experiences to nudge people closer to a purchase decision, you need to deliver on what you promise. Like billions of online shoppers, I placed an order for delivery before the holidays. Nothing extravagant; it wasContinue reading “Trust me, he said”
Five reasons to write!
“I can shake off everything as I write. My sorrows disappear, my courage is reborn.” ~ Anne Frank There are many good reasons to write. Here are some to consider. 5. It’s a great way to record memories.You’ve had a great vacation. You visited little towns and shops and learned so much about the areaContinue reading “Five reasons to write!”
Don’t leave without a word
There may come a time when you’re ready to leave the business. This could happen for a number of reasons. Perhaps you’re contemplating retirement or maybe you’re just ready to downsize and spend more time at the cottage with family. Whatever your reason, don’t leave your customers hanging and wondering what happened to you. You’veContinue reading “Don’t leave without a word”
Gold star service — I got it!
I rarely write customer reviews. I don’t have a reason for not writing them, it’s just not something I do. But, today, I just might. I recently hired a builder to create a lattice wall for my garden. The experience exceeded my expectations, so much so that I can’t say enough good things about it.Continue reading “Gold star service — I got it!”
Let’s talk jargon
Language is flooded with words that reflect lifestyles, cultural groups dialects, professional practices or occupations, and those that we just plain make up. Jargon is great, if you’re talking with individuals familiar with the business, topic or area. If you’re communicating to a broader diverse audience, using jargon can lead to confusion. Merriam-Webster defines jargonContinue reading “Let’s talk jargon”
Is writing a dying art?
In the 80s, Apple introduced the Macintosh computer and from then on laptops and tablets flourished. It seems one advancement in technology sparks another and then another and then another… Today, we have so many writing options that my hands cramp when I try to handwrite even the shortest note! Artificial intelligence — a hotContinue reading “Is writing a dying art?”
For the love of words
Have you ever stopped to think about the words you use when you’re explaining a concept or providing direction? We tend to throw in [a lot of] extra words. That might make your communication more conversational, or maybe not. In reality, when we add extra words, we create more work for the reader. There’s moreContinue reading “For the love of words”
Keep in touch. Stay top of mind.
We make buying decisions based on the value we perceive from a product or service. Does the product or service improve your lifestyle or make a certain task easier or more enjoyable? Are you willing to pay more for convenience or drive farther to buy because you trust the brand? Would you pay more forContinue reading “Keep in touch. Stay top of mind.”
Putting ideas to paper
There are days when my head is full of ideas about things I want to do and places I want to go. Sometimes I find myself spinning! But, I always come back to what I love most, writing. For me, writing is not a linear process, unless maybe I’m making up a dreaded grocery listContinue reading “Putting ideas to paper”
Writing for you. 