I’m a big believer in planning, at least when it comes to communications and business. However, I’m also notorious for jumping in and asking questions later. Go figure! When you’re creative or a dreamer, it’s more fun to jump right into writing than it is to spend time planning your communication. But planning is important!Continue reading “Right people, right way, right time”
Tag Archives: lessons learned
For the love of words
Have you ever stopped to think about the words you use when you’re explaining a concept or providing direction? We tend to throw in [a lot of] extra words. That might make your communication more conversational, or maybe not. In reality, when we add extra words, we create more work for the reader. There’s moreContinue reading “For the love of words”
How forgiving are you?
Creating a positive brand experience is key to building a successful brand. Bad brand experiences are not. I would normally focus my blogs on the positive, but since I’ve run into a streak of less than positive experiences, I’ve decided on a little healthy vent. Here I go! Incorrect phone numbersNot long ago, I wasContinue reading “How forgiving are you?”
Keep in touch. Stay top of mind.
We make buying decisions based on the value we perceive from a product or service. Does the product or service improve your lifestyle or make a certain task easier or more enjoyable? Are you willing to pay more for convenience or drive farther to buy because you trust the brand? Would you pay more forContinue reading “Keep in touch. Stay top of mind.”
You’ve just delivered a big project. It took weeks to pull it together with the help of your team and others involved. Feedback from recipients has been positive and you’re proud of your accomplishment. Congratulations! When you’re in a leadership role, you have a responsibility for the outcome of the project. Good leaders are thereContinue reading “Lessons learned”
My takeaways as contest chair
In January, I chaired a Toastmasters International Area Speech Contest. It was both nerve wracking and exciting. Since I recently posted about the value of lessons learned meetings after my own club contest, I thought I’d share a few thoughts on this latest experience. I was asked. I was reluctant but said yes. I wasContinue reading “My takeaways as contest chair”